You can outsource any back-office function including Finance & Accounting, Human Resources, Technology Services, and Marketing. You can either hire dedicated resources for specialized, high-demand niches or hire entire teams to completely outsource your function.

- Reduce overhead costs: Outsourcing non-core functions can significantly reduce your expenses related to hiring, training, and managing in-house staff. This can be as much as 60-70%.
- Access to specialized expertise: We have deep-domain expertise in specific business processes.
- Improve scalability: We can help you scale their operations quickly and flexibly to meet changing demands.  Focus on growth: By outsourcing you can concentrate on growing your business with our support

You can outsource any back-office function including Finance & Accounting, Human Resources, Technology Services, and Marketing. You can either hire dedicated resources for specialized, high-demand niches or hire entire teams to completely outsource your function,

We adhere to all global standards such as GDPR, DPA, and Australian Privacy Act, and we are also an ISO 27001 certified organization.

We work around your preferred time zone to ensure seamless collaboration. Our infrastructure is designed for 24/7 operations, so no matter the time, we’re available when you need us. Additionally, our labor laws are flexible and industry-adapted, allowing us to accommodate your specific scheduling requirements without disruption.

Yes, we are confident in the quality of our services and offer a Service Level Agreement that outlines our commitment to you. The SLA specifies key performance indicators (KPIs) to ensure your satisfaction and accountability.

Absolutely! We create customized solutions tailored to your business goals. With experience across various industries, we collaborate closely with you to understand your unique requirements and deliver a solution that perfectly fits your needs.

We adopt a transparent pricing structure that considers the complexity of each job. For further details, feel free to reach out to us, and we will provide you with access to our pricing information.

Sri Lanka offers a highly skilled talent pool, a 91% literacy rate, and a flexible education system. Combined with lower living costs and a favorable exchange rate, businesses can achieve significant cost reductions while maintaining high quality and productivity.

We recommend a free consultation with us to assess your needs and recommend the best possible approach that fits your needs.

BPO is designed to improve processes, not replace employees. You will have an off-shore team at H Connect International, who can free up your on-shore team to focus on higher-value tasks.

We have a comprehensive 5-staged BPO onboarding process in place to ensure smooth implementation. We offer change management services to make the transition as smooth as possible.

We believe in transparency. We have data and analytics in place to track improvements in efficiency, cost savings, time savings, and other key metrics. We have quarterly service reviews with our clients. These sessions allow us to fine-tune our strategies, address any concerns, and reaffirm our commitment to exceeding expectations.

Our sourcing and onboarding process typically takes 6-8 weeks. This is complete with induction and relevant training.